Should you be unhappy with your purchase or would like to exchange for a different size or style, we can refund or exchange any unworn, unaltered, or defective merchandise within 30 days of the original purchase date. Please note that if shoes show obvious wear, they cannot and will not be exchanged/returned. Shoes must be in the original box, shoes returned without a shoebox will NOT receive a full refund.
Returns are easy, simply complete the Returns & Exchanges form included with your shipment. Shipping for returns will be at your own expense, unless we have erroneously shipped you an item. Please Allow up to 1-2 weeks for refunds to be processed. Depending on shipping time and credit card company processing time, a refund may take up to 1-2 billing cycles to appear on your bank statement.
Exchanges are easy, simply complete the Returns & Exchanges form with your desired style/size and include it with your return. To verify that item is in stock and ready to be exchanged we highly encourage you to inquire with customer service first at firstname.lastname@example.org for live accurate inventory feed.